Commitments

Service Level Agreement

Last modified: April 26th, 2024

This Service Level Agreement ("SLA") applies to you ("you", "your", "customer", "client") and applies to anyone currently using Xentain Solutions Inc. ("we", "our") services.

This Service Level Agreement applies to all of our products.


SLA Coverage

We will compensate if anything mentioned below is affected.

Free services are not covered and will not be compensated for any downtime.


SLA Limitations

We will not compensate for anything mentioned below.


Compensation

In the event we are required to compensate, the client will be compensated as per the terms below: